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"The rooms were clean. The queen beds were small. The hotel rooms are kind of old and the carpet smells. The outside grounds were dirty, there was trash on the grounds. The landscaping was not kept nice."

"Hotel is great nice and clean great breakfast, the staff at the desk is not the nicest that’s all I got to say about that"

"Staff was nice"

"This is a great place to stay. The staff tried really hard to meet your every need."

"Clean place for sure!"

"We stay at The Contessa when we are in San Antonio and enjoy the spaciousness, location, ability to bring our dog and the friendliness and professionalism of the staff. "

"Showed up room wasn’t even ready waited 3 hours and never was updated until I had to call the front desk myself. Broken elevator in my area had to walk pretty far. Staff wasn’t very helpful or friendly I understand fiesta weekend can be stressful but requires patience. Ac barely blew cool I was so tired of dealing with the property I just didn’t bother. Valet was overwhelmed. Not worth the $"

"Excellent location. Staff very friendly and you’re in the middle of everything’s downtown. Amenities were great!"

"Convenient location right next to the Alamo. Easy walking to riverwalk."